Publishing map logo issue

Help
1

so I tried putting a logo into my creative map publishing but it wouldn’t show up in downloads, anyone know how to fix this?

2

What is the logo? It might be for copyright reasons…

3

Take a screenshot.

4

yea we gotta see the problem so we can understand it

5

You mean like thumbnail???
If so, I suggest switching from custom files to all files(if ur files have that setting)
Should be a dropdown
@Student

6

Make sure that the image file is compatible with discovery

Use this site to convert your image if it isn’t

2 Likes
7

bro your name is Student and that I bet is a very rare name nowadays on here because its taken

but back on topic… Whats your thumbnail?

8

I made it myself so it is impossible for copyright

1 Like
9

could there possibly be anything in the image that could trigger the AI to deny your image

1 Like
10

so what file do I convert it to?

11

I put a gim in it, is that fine?

12

besides it couldn’t even find the image

13

should I download it as a jpec or png

14

hmm thats quite wierd, maybe try screenshotting your image to put it in

screenshots on anything always are accepted as an image

15

does snipping tool work as well?

16

idk I just use the screenshot option on my computer

17

when ever I open screenshots, it was like no file found

18

welp you got me so idk anymore

19

ok I think I might get it to work

1 Like
20

Is the file a .jpeg or .jpg file?

1 Like